These terms apply to the Glenvill Homes 10 Month Knockdown Rebuild Guarantee and the associated move in before Christmas 2027 promotion, including eligible new homes on vacant blocks that do not require demolition. They must be read with, and incorporated into, the eligible home building contract.
1.1 The promotion is offered by the registered building entity trading as Glenvill Homes identified in the owner’s building contract (Glenvill). It applies to new knockdown rebuild contracts and new home contracts for vacant blocks that do not require demolition, expressly accepted under this promotion. The same deadline, design, site and access conditions apply to both.
1.2 The owner and Glenvill must both sign the complete home building contract by 11.59 pm on 28 February 2027, local time at the building site. An enquiry, quotation, expression of interest, preliminary agreement or deposit alone does not qualify.
1.3 Eligibility is subject to Glenvill assessing the selected home design, site requirements and access. Glenvill must confirm eligibility in writing before the owner signs, with any site conditions, agreed responsibilities and milestone dates recorded in the contract or an attached promotion schedule.
2.1 For an eligible contract, Glenvill guarantees to make the home available for handover by the earlier of ten calendar months after the date both parties have signed the building contract and 24 December 2027 (Promotional Handover Date), subject only to the permitted extensions in clause 7.
2.2 The period includes the remaining approvals, Glenvill-coordinated demolition where required, and construction. It does not restart at demolition, site start or slab completion. The actual Promotional Handover Date must be entered in the building contract or promotion schedule before signing.
2.3 Available for handover means the home has reached the contractual completion standard, all legally required occupancy approvals have been obtained and Glenvill is ready to provide possession and keys, subject to the owner meeting lawful handover obligations. The promotion does not require the owner to accept an incomplete or unlawfully occupiable home.
3.1 Where demolition is required, all demolition associated with the promoted project must be arranged, programmed and coordinated by Glenvill through its appointed appropriately licensed and insured demolition contractor. Owner-arranged demolition for the promoted project does not qualify for this promotion. These demolition requirements do not apply to vacant blocks that do not require demolition.
3.2 Where demolition is required, the owner must provide the necessary authority for Glenvill to coordinate demolition and cooperate with the agreed requirements for vacant possession, service disconnections, permits and access. Responsibility for obtaining approvals and arranging each item must be recorded in writing before work begins.
3.3 Where applicable, demolition, disposal, disconnections, permits and any hazardous material removal are payable as stated in the written quotation and relevant contract. This promotion does not make those services free. The identity of the demolition contracting party and the scope and cost of the demolition works must be disclosed before the owner commits.
4.1 The home must use a Glenvill design confirmed as eligible for the promotion. Owner-requested structural changes are not permitted, including changes to the footprint, load-bearing walls, slab or foundations, roof structure, ceiling heights or structural openings, and floor plan changes affecting these elements.
4.2 Site-specific engineering and changes required by an authority must be assessed before eligibility is confirmed. If those requirements prevent the selected design or programme from qualifying, Glenvill must disclose this before the owner signs. Requirements discovered later are dealt with under the contract and clause 7; they do not automatically cancel the promotion.
4.3 Non-structural colours, finishes and upgrades may be selected only from the options agreed for the promoted home and must be finalised by the documented selection deadlines. Any later requested change must be assessed and documented with its price and actual time effect before it proceeds. The owner is not required to accept a variation merely to retain existing rights.
5.1 Eligibility depends on the site being suitable for the selected home and the proposed programme, following the required site assessment, surveys, soil information and engineering review.
5.2 Relevant requirements include land dimensions and slope; soil and rock conditions; drainage and services; easements and title restrictions; planning and building controls; tree and heritage restrictions; adjoining property protection; existing structures; asbestos or contamination; and safe demolition and construction methods.
5.3 The owner must provide lawful, safe and practical access on the dates agreed in writing. This includes vacant possession for demolition or construction, as applicable, and suitable access for workers, trucks, plant, deliveries and lifting equipment, with any necessary access permissions. Known restrictions and any owner works needed to provide access must be identified before contract signing.
5.4 Glenvill must identify any known site works, exclusions, allowances and access measures in the quotation and contract. Additional costs or delays identified after signing must be handled through the contract and applicable law, with written particulars; site assessment is not an unrestricted right to change the price or completion date.
6.1 The owner must meet the dates reasonably agreed and recorded for providing title and site information, finance evidence where required by the contract, selections, signatures, approvals within the owner’s control, vacant possession and access. The owner must also make payments when lawfully due under the contract.
6.2 Glenvill must provide those dates before signing and explain their effect on the programme. A missed milestone affects the Promotional Handover Date only to the extent it actually delays completion and supports an extension under clause 7.
6.3 The owner must arrange finance and lender drawdowns in time to meet contractual requirements and lawful payment dates. Delays in loan approval, valuation, finance documentation or release of funds, and late deposit, progress or final payments, are owner-caused delays to the extent they prevent or delay commencement, work on site or handover and are not caused by Glenvill.
6.4 If the owner fails to provide finance evidence required by the contract or to pay an amount lawfully due, Glenvill may defer commencement or suspend works on site only as permitted by the building contract and law, after giving all required notices and any opportunity to remedy. Works will resume in accordance with the contract once the default is remedied.
7.1 The Promotional Handover Date may be extended only for a delay that actually affects completion and entitles Glenvill to an extension under the building contract and applicable law. These terms do not create a separate, unrestricted right to extend time.
7.2 Depending on the contract and law, qualifying events may include owner-caused delay, including finance and payment delays under clause 6, an agreed variation, a qualifying latent site condition, exceptional weather or an authority or utility delay. The occurrence of an event alone is insufficient. Normal lead times, known conditions and delays already allowed for must not be counted again.
7.3 Glenvill must comply with the contract’s notice and substantiation requirements, identify the cause, actual effect and days claimed, and provide the revised handover date in writing. Glenvill must take reasonable steps to minimise delay. The owner retains all rights to question or dispute an extension.
7.4 A change in price or scope requires the documentation and consent required by the contract and law. Glenvill cannot retrospectively withdraw an accepted promotion or remove its benefit through an unspecified discretion.
7.5 A valid extension for a delay under clause 6 includes only its actual effect on completion, including reasonable remobilisation time where the contract and law permit. The valid extension adjusts both the ten-month timeframe and the Christmas 2027 handover deadline. Overlapping delays must not be counted twice.
8.1 If Glenvill fails to make the home available for handover by the Promotional Handover Date, as validly extended, the owner retains the remedies available under the building contract and applicable law, including any applicable entitlement to liquidated damages for delay. The contract must align its completion date and delay provisions with the promotional commitment.
8.2 The owner should raise any concern with their Glenvill customer relationship contact using the contact details in the building contract. This does not restrict access to any statutory complaint or dispute resolution process.
9.1 The accepted promotion must be recorded in the signed building contract or a signed promotion schedule. Any discrepancy between the advertised commitment and the contract must be resolved in writing before signing; a longer standard construction period must not silently replace the promotional date.
9.2 Nothing in these terms excludes, restricts or modifies a right, guarantee, warranty or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law and applicable domestic building legislation. Statutory cooling-off, variation and termination rights continue to apply.
